The Australian Government has recently launched a new service to support Australia’s 2.7 million carers in their caring roles.

The Carer Gateway provides information about the services and support available for people who care for someone with a disability, or who are frail due to age. Carer Gateway will provide information for carers online and by phone:

  • Telephone: Carers can call 1800 422 737 from Monday to Friday between 8am and 6pm for information about services and support available.
  • Website: A range of information including practical advice on how to care, details about financial and respite support, and how to adjust when caring ends, can be accessed at
  • Service finder: Carer Gateway website has an interactive service finder to help carers identify local services, including Commonwealth-funded organisations delivering carer support services.

This new service does not affect how carers currently access their existing support services.

Great news – there is also a specific section about caring for someone living with mental illness.